Dear Customer, the following is our NO RETURN and NO REFUND policy. At TOTAL DEFINER FOAMS & GARMENTS we truly care about our customers and the rights to be satisfied with their purchase. Unfortunately we do NOT ACCEPT RETURNS AND/OR EXCHANGES unless the item is defective or damage. 

 

 

Returns

No Refunds / No Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective or damage. If you receive a defective item, please contact us at juanpablom@totaldefinerbeauty.com with details of the product and the defect. You can send the item you consider defective to:

 

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Millenium Medical Supplies

Attn: Luz Culpepper

1717 Coral Way

Coral Gables FL 33145

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Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

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Post-Operative Garments 

• We guarantee all garments for 60 days after receipt to be free from manufacturing flaws or defects. 

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Foams

• We guarantee all foams for 30 days after receipt to be free from manufacturing flaws or defects.